Like a ton of other people my right bud has stopped working completely. Charging case recognizes it but none of my devices recognize, depsite reinstalling app, reconnecting buds, etc etc.
My phone indicates that both earbuds are fully charged. However, when I put the left ear bud in there is no sound. I do not get the alert once it is inserted, and no music will play out of it but is playing out of the right one. Even when it is the only one in, there is no sound. However, I can control music with it.
Thank you for reaching out. Could I please have the full model number and serial number of your device in a private message: http://bit.ly/2JH2rq2
I have been using these earbuds for months and now and suddenly the right one become quiet for some reason. I don't know why, I have triee resetting it and that hasnt worked.
I had this problem also. I ended up taking the silver piece off the Bud that's under the rubber ear piece and put the ear piece back on and it fixed it. The piece I took off didn't look dirty like it was clogged but it was blocking the sound.
Left ear Bud is playing no sound at all. The device recognizes when I put it in my ear as well as when I press it for stuff like sound down. I have tried resetting the ear buds, forgetting the device and reconnecting, the media sync thing and everything else people have already suggested. At this point do I just have to take it in and where would I go? Still no sound on any other device that connects to them.