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Constellation

Re: Galaxy buds right ear is very quiet

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Check to see if its dirty. If its clean you will probably need to send them back to Samsung. My pair did the same thing and I had to send them back

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Astronaut

My right Galaxy bud is really quiet

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My left bud is normal, but the right one is really quiet

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Constellation

Right Galaxy Buds not connecting not working.

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Like a ton of other people my right bud has stopped working completely. Charging case recognizes it but none of my devices recognize, depsite reinstalling app, reconnecting buds, etc etc. 

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Constellation

Left Ear Bud

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My phone indicates that both earbuds are fully charged. However, when I put the left ear bud in there is no sound. I do not get the alert once it is inserted, and no music will play out of it but is playing out of the right one. Even when it is the only one in, there is no sound. However, I can control music with it. 

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Samsung Moderator
Samsung Moderator

Re: Left Ear Bud

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Thank you for reaching out. Could I please have the full model number and serial number of your device in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Galaxy buds right earbud quiet.

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I have been using these earbuds for months and now and suddenly the right one become quiet for some reason. I don't know why, I have triee resetting it and that hasnt worked. 

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Asteroid

Re: Galaxy buds right earbud quiet.

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I had this problem also. I ended up taking the silver piece off the Bud that's under the rubber ear piece and put the ear piece back on and it fixed it. The piece I took off didn't look dirty like it was clogged but it was blocking the sound.

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Asteroid

Re: Galaxy buds right earbud quiet.

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Uh can you explain how you did that? 

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Asteroid

Re: Galaxy buds right earbud quiet.

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i popped the silver piece off with the tip of a boxcutter blade.

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Constellation

Left Ear Bud No Sound

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Left ear Bud is playing no sound at all.  The device recognizes when I put it in my ear as well as when I press it for stuff like sound down.  I have tried resetting the ear buds, forgetting the device and reconnecting, the media sync thing and everything else people have already suggested.  At this point do I just have to take it in and where would I go?  Still no sound on any other device that connects to them.

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