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Constellation

My Galaxy bud is quiter on the right ear than, the left ear?

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I recently experienced a issue with my Galaxy Buds. The right ear piece is quiter than the left. The left ear piece plays near the same volume as before the right started  to lessen. I recieved these during Christmas from a family member. I looked on the Forums Page and tried the solutions given. My issue is that I, unfortunately have an Iphone. Smiley Sad I tried the mono audio setting and tried switching devices and the corresponding ear to assure that  I can still hear naturaly. Thank you for your support.

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Astronaut

Galaxy buds

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The volume started to dip in my right bud and now I've got no sound at all coming through there but the app says the battery is at 100% and the touch button still works.

Any idea how to fix this because I absolutely love my Galaxy buds.

 

David

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds

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Have you reset the buds?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Asteroid

Re: Galaxy buds

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Mine did the same thing I'm pretty sure it's the new update. Its irritating me bad.

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Astronaut

Galaxy buds

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My left ear bud is too quiet even if the volume is at its max

Please help

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds

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Could I please have your full model number, serial number, and software version for your buds in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Asteroid

Re: Galaxy buds

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I'm pretty sure it's the new R170XXU0ATA2 update. Mine just updated and are doing the same thing.

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Astronaut

Re: Galaxy buds

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You should be able to adjust the volume in both headphones with the Samsung app Sound Assistant

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Asteroid

Galaxy Buds; Right earbud very quiet after new update!

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Tried troubleshooting options. Pairing with other devices. Nothing seems to work.

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Astronaut

Galaxy buds right ear is very quiet

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The left ear is fine but the right is being very quiet any fixes

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