cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Right Earbud Quiet

JUMP TO SOLUTION

Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01200803/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Galaxy Buds Right Earbud Quiet

JUMP TO SOLUTION

I went through all of that with no change in the issue, any other steps?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Right Earbud Quiet

JUMP TO SOLUTION

Do you have the dynamic equalizer turned on in the settings on your Galaxy wearable app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Galaxy Buds Right Earbud Quiet

JUMP TO SOLUTION

Yes, I noticed a change in the left earbud but nothing for the right.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy Buds Right Earbud Quiet

JUMP TO SOLUTION

Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: Galaxy Buds Right Earbud Quiet

JUMP TO SOLUTION

Same here. I also thought it might be that ir was low on battery but I let them charge to 100 and still having the same issue. Can someone pls help

Reply
Loading...
Constellation

Re: Galaxy Buds Right Earbud Quiet

JUMP TO SOLUTION

I tried everything I could find on this, I even cleaned it thoroughly plenty of time and the right ear bud is still very faint. Could I please get help, I really enjoy the ear buds but it's hard to enjoy them now with thg thg e irritating in equal sound.

Reply
Loading...
Highlighted
Asteroid

Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

Hello, I was listening to my earbuds today and the right earbud got super quiet, almost to the point where I couldn't hear it. It sounds like it's super tinny.

 

The left earbud works perfectly fine. They have not gotten wet at all.

 

I have the volume on my Note 8 turned up to max and the volume on the earbuds is up to max as well (via holding the touchpad).

 

I've done a reset on my buds and the right one is still super quiet. 

 

Does anyone know what the issue could be and how to fix it?

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

@userZ87buFru3a Can you provide me with the model number of your galaxy buds?

Reply
Loading...
Highlighted
Asteroid

Re: Galaxy buds- Right earbud quiet

JUMP TO SOLUTION

The model number on the case says SM-R170.

Reply
Loading...