Have you tried both pairs of earbuds on another device?
I had me Samsung Galaxy buds for about 3 months, but then randomly one day my left bud went very very quite. I can barely hear the music. While the right one works perfectly fine. I didnt ever drop them in water or anything. What do I need to do?
Thank you for reaching out. I would be happy to look into this further. Can you please provide me with your full model number and serial number in a private message: http://bit.ly/2JH2rq2
I would be happy to look into your concerns.
Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL