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Asteroid

Re: Right ear bud not working

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It us the Galaxy buds.

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Constellation

Re: Right ear bud not working

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Same - My right Galaxy Bud is also really low

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Constellation

Quiet in one ear

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I have purchased Galaxy buds plus within the last two months and recently one ear piece has gone almost dead quiet. I almost know what caused it but don't know what to do about it. My left ear seemed a little quieter than usual so I pulled it out of my ear and noticed a sadly decent amount of wax so I removed the rubber from the bud to clean the rubber and once replaced the earbud got so quiet that even at the highest volume you almost can't hear anything.

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Astronaut

Re: galaxy bud volume low left ear

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I have the same problem as you.

We have done all the trouble shooting and it is still not changed. What do we do next?

The ear buds are less then 60 days old. 

PLease help us fix this.

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Constellation

Right ear bud is faint

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Hello,

 

I've recently updated my Galaxy Pods and the right ear bud is now faint. There is no wax buildup and I'm reset them already. The dynamic equalizer is turned on and it hasn't helped the issue either.

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Samsung Moderator
Samsung Moderator

Re: Right ear bud is faint

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Hello,

 

I would try giving this link here a shot providing additional troubleshooting steps on low sound quality issues: http://www.samsung.com/us/support/troubleshooting/TSG01111323

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Samsung Moderator
Samsung Moderator

Re: Right ear bud is faint

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Did you still need help with your issue?

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Constellation

Right earbud quiet indefinitely

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My right bud just got significantly quieter than the left one out of no where. I've tried disconnecting and reconnecting, connecting to different devices, resetting them through the app, and cleaning them. Nothing has worked. I'm in desperate need of help.

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Constellation

Re: Right earbud quiet indefinitely

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Mine is the same thing.  I've also tried everything with no result

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Constellation

Galaxy Earbuds Left Volume is lower than the Right

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I have had my earbuds since preorder and rarely use them. Recently I noticed the left one is much quieter than the right one. I have tried resetting the connection, cleaning out the earbuds, and turning on dynamic equalizer would just make the difference more noticable. I even paired it with my PC and has the same result.

 

1) Adding to what i noticed above, when i use find my earbud, my left one would never make any beeping sound vs my right one which is fine.

2) when I remove the right bud, my music would stop BUT if I were to remove the left one, the music would continue playing. Is the right bud supposed to be the "main" bud? 

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