I got my galaxy buds with my s10+ than a year ago and suddenly just today the left one got super quiet can barely hear on highest volume. The touch and everything works and the right works fine. Its fully charged at 100 % and it shows in the galaxy wearables app.
Ive tried restarting and resetting and all that.
Ive tried connecting it to my partners iphone and it still has the same issue where the right one is fine and the left has extremely low volume like 5% of the other one.
The right ear bud is quite. I have cleaned the mesh, turned the Dynamic Equalizer on and nothing works. The left is a little on the low side also. Not as bad as the right, but not as loud as the saamsung Uflex bluetooth headphones. I am disappointed in the ear buds
One of my galaxy buds recently stopped playing sound even when it is fully charged, I have read that this is a common problem and that there is no fixing it, and that i am to receive a replacement pair of galaxy buds. How do I do this?
I just bought Galaxy Buds and the right bud is not charging correctly and often dead until I readjust and charge alone. It seems like a malfunction, but I cannot schedule a service call because your bot system is horrible and keeps bringing me to a place where I cannot schedule service! These are NEW bought from your site! Do you support your products? How can I get a replacement pair that charge correctly?