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Original topic:

One Galaxy Bud volume super low

(Topic created on: 1/22/21 11:14 PM)
3pcssuits
Cosmic Ray
Options
Galaxy Buds

Had these shortly after launch and having problems with the right earbud being significantly lower in volume then the left ear, making music while working out with both in my ear very annoying.

1,341 Replies
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

@userNOIuTYjPND I apologize for your frustrations! Please send a private message with the model code and the serial number of this pair of earbuds. I would like to see what options are available for you. http://bit.ly/2XERsky



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Cenzlyor
Constellation
Options
Galaxy Buds

My buds have worked well for the better part of the past several months. Recently though, the right bud is very quiet. In addition, it will not charge from the case alone. It has to be plugged in or sitting on a wireless charging pad. I have tried all the solutions listed throughout this thread and many others to no avail. Any help would be appreciated. 

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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Thank you for reaching out! I will be happy to look into your options. Please send a private message with the model code, the serial number, and a copy of the receipt. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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userrApylL6Nhm
Constellation
Options
Galaxy Buds

Im having the same problem! tried everything on this forum and more and nothing seems t work. and as per usual no one from Samsung seems to be any help!

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Coryh2003
Constellation
Options
Galaxy Buds
Same here I have the new galaxy buds plus and randomly the right side is way quieter I have tried all the steps above nothing works.
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userq6qp6BDrSy
Constellation
Options
Galaxy Buds

Had same issue, literally just took out the black pad underneath the metal mesh and now works as expected.

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MikeTheDude
Astronaut
Options
Galaxy Buds
any solutions?
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SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Give this link a try: https://us.community.samsung.com/t5/Galaxy-Buds/One-Galaxy-Bud-volume-super-low/m-p/941582#M247


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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mar13192
Astronaut
Options
Galaxy Buds
same problem. followed the steps with to disconnect and reconnect. deleted data and cache from the app and still having problems with the right earphone.
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usertWJZcr0vwq
Constellation
Options
Galaxy Buds

My right galaxy ear bud will not connect nor does it appear in my galaxy wearables app. I have tried disconnecting, fully charging, uninstalling and reinstalling. It will not allow me update them as both buds have to be connected and it does not show at all. 

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