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Samsung Moderator
Samsung Moderator

Re: Galaxy buds volume discrepancy

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If you are having an issue with the sound quality with one or both of your ear buds, please send a private message with the model code and serial number. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Right Ear volume very low.

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I see this seems to be a pretty common problem in this forum. Not sure why but the right ear will not produce sound unless maxed out and then it is still very low. I made sure that there was no debris on it and it got a full charge, but it's still nearly inaudible. 

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Cosmic Ray

Re: Right Ear volume very low.

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See here

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Samsung Moderator
Samsung Moderator

Re: Right Ear volume very low.

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Thanks for reaching out! Have you tried the troubleshooting in this article? http://www.samsung.com/us/support/troubleshooting/TSG01111323/

 

If the troubleshooting is unsuccessful, please send a private message with the model code and serial number so I may see what options are available. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Right side of my galaxy buds volume is really low.

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My right earbuds volume is way lower then my left one. I've tried everything and nothing has worked. Need help to find out what I should do next .

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Astronaut

Re: Right side of my galaxy buds volume is really low.

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Sounds weird but wipe with alcohol wipe and blow into it

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Constellation

Re: Right side of my galaxy buds volume is really low.

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I've tried cleaning it and messing with the settings, nothing seems to work

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Constellation

RIght Galaxy Bud went quiet

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I recently got the Galaxy buds and after 2 weeks of light use, the right earbud went very quiet. The left works as normal but the right one suddenly went quiet. Both are fully charged as is the case.

 

Any help would be greatly appreciated.

 

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Samsung Moderator
Samsung Moderator

Re: RIght Galaxy Bud went quiet

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Samsung Moderator
Samsung Moderator

Re: RIght Galaxy Bud went quiet

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Hey, just checking in with you. Do you still require assistance?

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