Had these shortly after launch and having problems with the right earbud being significantly lower in volume then the left ear, making music while working out with both in my ear very annoying.
Solved! Go to Solution.
After Update on 12/1/2020, right Bud issue. Sound is faint. I have tried everything suggested. No luck. Yes luck! Becasue, without a detailed case with a solution from SAMSUNG, it is pure luck if we manage to fix the problem using this feed.
Just an FYI, none of these solutions worked for me either. It was an issue with it being dirty though. You can pop the silver grate off of the buds with a small gauge needle. Inside of the silver grate there is this black protective film thats probably used for water proofing. I just completely removed that from both buds. Not only did the right ear bud get fixed it also made them louder then they did when I first got them. 10000% would do again. You can look on youtube for a video guide on how to do it.
TERRIBLE PRODUCT DESIGN SAMSUNG...