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Constellation

Re: Galaxy buds- Right earbud quiet

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Hi, i have the same problem


@SamsungQue wrote:

@userZ87buFru3a Can you provide me with the model number of your galaxy buds?


 

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Asteroid

Re: Galaxy buds- Right earbud quiet

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Hi I also have the same problem

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Constellation

Re: Galaxy buds- Right earbud quiet

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Having the same issue and only had the buds for 3 days.


@SamsungQue wrote:

@userZ87buFru3a Can you provide me with the model number of your galaxy buds?


 

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Constellation

Re: Galaxy buds- Right earbud quiet

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@SamsungQue 

 

Hi,

 

I have the same issue, my model number is also SM-R170.

 

Left Bud functions fine, the right is extremely tinny and practically unusable.

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Astronaut

Re: Galaxy buds- Right earbud quiet

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Hi, I have the same problem.

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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Hey @userjrAf4tzzxO! Sorry to hear of your concerns! Will you please confirm if you've completed all of this troubleshooting? http://www.samsung.com/us/support/troubleshooting/TSG01111323/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Constellation

Re: Galaxy buds- Right earbud quiet

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I have the same problem after the last update it seems to restore some volume but the following day I experience the problem again, I check all troubleshooting solution but still the same issue 

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds- Right earbud quiet

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@userMmCUHAYVlv Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Galaxy buds- Right earbud quiet

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I have same problem plz.   

 

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Constellation

Re: Galaxy buds- Right earbud quiet

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Hi, i had the same problem. My right earbud is slightly lower than the left one. It just started suddenly one morning

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