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Original topic:

One Galaxy Bud wont Charge

(Topic created: 03-31-2021 05:28 PM)
usertFXlUL9lGl
Cosmic Ray
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Galaxy Buds

Ok, now one of my earbuds doesn't charge,  it connects so if i move it around in charging case it pops up on my phone saying 10% but on my phone it says 5%.  Once in a while it works you can hear sound for a second, then it has no more charge.  I have tried a reset.  I don't want to give up on it,  i like these buds. I just think they would work fine if i could charge them. 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Thank you for reaching out. As the troubleshooting has not been helpful, service would be recommended. For service options, please send a private message with the full model code and the serial number of the buds. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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1 Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Thank you for reaching out. As the troubleshooting has not been helpful, service would be recommended. For service options, please send a private message with the full model code and the serial number of the buds. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context