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Constellation

Only one bud updated so the other one won’t connect

It says I have to update the left bud but when I go to do that it says both buds mush be connected but when I go to connect them it says I have to update the bud. Not really sure what to do I tryed a lot of things.

1 REPLY 1
Samsung Moderator
Samsung Moderator

Re: Only one bud updated so the other one won’t connect

Thanks for reaching out! With only one earbud connecting, service is recommended. Please send a private message with the full model code and the serial number of the earbuds so I may look into your options. http://bit.ly/2XERsky



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