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Constellation

Poor call quality for caller.

I'm having a problem with my galaxy buds. When I receive calls. I can hear the caller just fine.  Nice clear sound. But they can't hear me. I'm being told it sounds like my talking through a scarf.  I have cleaned them. Rest them. I even tried talking so loud to the point of screaming.  And its the same results.  Any suggestions on how to fix this?

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Asteroid

Re: Poor call quality for caller.

Try moving them, that way the mic hole is not being blocked by your skin, you have to find a sweet spot and not stuff them in your ear, let me know if that helps.

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Samsung Care Ambassador

Re: Poor call quality for caller.

Hi @useri70ETl4ZNH 

 

IF you have the original (first gen) Galaxy Buds, there are unfortunately known for poor microphone quality/design. The updated Buds+ correct this issue by adding more microphones.



If my post answered your question, please be sure to accept it as solution so other users can find answers quicker. And give it a Like. Thanks

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