Original topic:

Random volume changes

(Topic created: 07-09-2022 07:25 AM)
GlampingIsMyThing
Astronaut
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Galaxy Buds
While lisening to music only, my volume will change randomly. I wasn't sure if it was the phone or the earbuds until i connected them to my IPad and it happened again. This started last night. July 8 2022. Please help this is very annoying when I'm trying to listen to my jam. 
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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand your frustration with the random volume fluctuation with your buds and would be happy to look into this for you further. What type of buds are you using, and can you please elaborate on what you are doing with the devices when listening to music that you are you experiencing these symptoms? Such as receiving a notification, using other apps, etc?

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