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Constellation

Right Ear Bud Disconnected... Again

I've had this problem before and had gotten my Galaxy Buds replaced but it happened again. They worked fine one day and then I woke up the next day and the right earbud wouldn't connect. Is there a fix for this?

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Re: Right Ear Bud Disconnected... Again

Allow your Buds and the case to drain completely and recharge.If that doesn't work, do a hard reset through the Samsung Wearable app on your device.
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Samsung Moderator
Samsung Moderator

Re: Right Ear Bud Disconnected... Again

@user82IssSTOrW Oh no! I am sorry to hear about this. Please send a private message with the serial number of the current buds and confirm your contact information and we can set up a repair service for you. http://bit.ly/2XERsky



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