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Constellation

Right Ear Buds not charging

Recently I'm having a problem charging my ear buds. The Samsung case is charged to 100% , left ear buds at 100$ but the right war buds are not charging at all. I have plugged the charger for couple if consecutive days, cleaned the charging contact and still have no charge showing on the right side. 
3 REPLIES 3
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Cosmic Ray

Re: Right Ear Buds not charging

tired a reset of it??? removing it from your Bluetooth, then re-pairing it???
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Constellation

Re: Right Ear Buds not charging

done that
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Samsung Moderator
Samsung Moderator

Re: Right Ear Buds not charging

You can try the troubleshooting here: https://www.samsung.com/us/support/troubleshooting/TSG01206422/ If they still will not charge please send a private message with the full model code and the serial number. http://bit.ly/2XERsky



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