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Constellation

Right Galaxy Bud+ Won't Connect

I just got mine today and before even having a chance to use them the right one won't connect they were brand new had the samsung seal and everything. i've tried reseting them, i've tried updating them but both need to be connected to update. i don't know what to do but i really wan't to use the very expensive item that i purchased.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Right Galaxy Bud+ Won't Connect

Hey there!

I would be happy to look into your concerns.

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL​
​​​​​​

Model code:
Serial Number:
 


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