Original topic:

Right battery drainage issue (NOT SOLVED)

(Topic created on: 12/28/20 12:26 AM)
userjfVO314nvM
Constellation
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Galaxy Buds

Issue : Earbud right side battery drains way faster than the left side. The right side gets to 0% while there is still 80% battery remaining in the left side.

I noticed that right one charges faster as well.

 

Things I have already tried : 

*Reset via galaxy wearable app.

*Visiting samsung service centre. They said that they did some software fix. Didn't do anything.

*Replacement via sasung service centre (the new ones are worse. Earlier, the difference used to be 45%, now it is 80%)

*Draining both side completely and charging them to full.

*Draining both side AND the case completely and then charging them to full.

 

Details on the box :

 

SAMSUNG : SM-R170NZWAINU

 

S/N (R): RFAM702ZFXB

S/N (L): RFAM702ZEFE

 

Model: SM-R170

S/N: RFAM702ZFXB

 

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