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Astronaut

Right ear bud is extremely quiet but left earbud is fine

My right ear bud spontaneouesly went quiet in the middle of a phone call and is now much much quieter than the left one. I tried cleaning them, resetting the buds and restarting my phone. Still no luck.

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Samsung Moderator
Samsung Moderator

Re: Right ear bud is extremely quiet but left earbud is fine

Thanks for reaching out. Please send a private message with the model code and the serial number so I may look into this for you. http://bit.ly/2XERsky



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Constellation

Re: Right ear bud is extremely quiet but left earbud is fine

I have the same issue in my left ear bud. It is super quiet.  I have had these for a couple years now and I followed all the troubleshooting steps. Any luck?

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