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Constellation

Right ear bud super quiet volume

My galaxy ear buds working fine one day, put them on today and the right bud is super quiet. I have tried all the solutions on here and nothing has worked. Please help πŸ™ 😒 

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Asteroid

Re: Right ear bud super quiet volume

I HAD this issue as well.  I used rubbing alcohol and Q-Tip to clean the metal cage of the bud.  I used the Find My Buds to see if it can clear any object that might be blocking the sounds from the inside.  I went down to have it looked at but decided against it as they were gonna charge me SGD$122++ (USD$90++) for labor and repairs.

 

Decided to use a penknife and slowly pry open the metal cage. It was pretty easy to remove after the glue that was used at the factory was softened by the rubbing alcohol.  Inside it was a black mesh cloth like material. I suspect it was to prevent even tiner particles from entering the bud. Cleaned it well with the alcohol and Q-Tip.  Tested before assembling it back and it was back to normal equal volume.  Saved myself some moolah.  And Samsung Service Centre SG, if you are reading this, hope you get some coals for Christmas.

 

The Youtube video below gives an idea how to do it.  I would recommend that the black mesh cloth like material be cleaned and placed back.

https://www.youtube.com/watch?v=BFeOi6cD_QQ

I searched online and tried software resets and updating my WEAR software. Finally I popped off the metal mesh of my buds and took out the nasty, rubbery wax...
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Samsung Moderator
Samsung Moderator

Re: Right ear bud super quiet volume

@userdU2hauGUGH I will be happy to look into this for you. Please send a private message with the model code and the serial number. http://bit.ly/2XERsky



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