Original topic:

Right earbud battery drain

(Topic created on: 1/21/21 12:45 PM)
user6nOvE3SFUe
Astronaut
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Galaxy Buds

Hi,

   Recently the right earbud for my Galaxy earbuds keeps draining all the way, while the left earbud barely loses any power. Is this defective?

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2 Replies
Patriot1776JG
Red Giant
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Galaxy Buds
I would say so. but to be sure, I would make sure both are fully charged. If the right does, I would check the contact points to make sure they make a good connection. and then if it still drains to zero, I would contact Samsung care, if it is less then a year old they should be under warranty
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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Thanks for reaching out! If you have tried all of the steps @Patriot1776JG has provided, service would be recommended. Please send a private message with the model code and the serial number of the buds so I may look into this for you. http://bit.ly/2XERsky



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