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Original topic:

Galaxy buds series volume is low

(Topic created: 01-17-2020 05:42 AM)
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user2C9IYRCqAq
Asteroid
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Galaxy Buds

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

1,416 Replies
userMi9RmSJRVB
Constellation
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Galaxy Buds

Same here. Left one works fine, but right one only works if the left one is turned off. 

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Shelisa28
Astronaut
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Galaxy Buds

I was having an issue with my right earbud, when I would talk on the phone people would say they hear static. As soon as I would remove the right earbud the static stopped. I couldn't hear the static on my end but everyone I talked to heard it. After an update the static sound stopped, now I can use both earbuds and not just the left one.

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Cruise
Constellation
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Galaxy Buds

I've got the same issue, but with the left earbud.  This happened two days ago.  I've tried all the mentioned steps in every part of this thread.  I also don't understand why this is marked as solved when the solution it points you too isn't a solution at all.

MrZell
Black Hole
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Galaxy Buds

Hey there!
 

Thank you so much for reaching out.

Can you send me a private message with the below information here: http://bit.ly/2GH8URL

First and Last Name:
Property Address:
Email Address:
Phone Number:
Alternate Phone Number:
Serial Number:
Model Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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userYdfj0BA3ga
Constellation
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Galaxy Buds

Same issue...went through all the steps listed in the link and a couple more I found online including cleaning, blowing, rubbing, messing with my phone's accessibility settings, etc.  I just want an answer before succumbing to apple and airpods.

 

MrZell
Black Hole
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Galaxy Buds

Hey there! 

I would be happy to look into your concerns. 

Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

userBW1KFPaJGI
Constellation
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Galaxy Buds

I've got the same problem aswell my right earbud is very quite compared to the left. No water damage. No drops. Please help. 

MrZell
Black Hole
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Galaxy Buds

Hey there guys!

If you are having the issue an exchange is recommended, I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

user4jcQb80i2Y
Constellation
Options
Galaxy Buds

Having the same exact problem I've tried cleaning and resetting ear buds problem still exists. Any tips? @MrQue 

MrZell
Black Hole
Options
Galaxy Buds

Hey there! 


I would be happy to look into your concerns. 


Can you please send me a private message with the below information here at this link:http://bit.ly/2GH8URL

 

Model code:
Serial Number:
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.