Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01200803/
Do you have the dynamic equalizer turned on in the settings on your Galaxy wearable app?
Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2
Hello, I was listening to my earbuds today and the right earbud got super quiet, almost to the point where I couldn't hear it. It sounds like it's super tinny.
The left earbud works perfectly fine. They have not gotten wet at all.
I have the volume on my Note 8 turned up to max and the volume on the earbuds is up to max as well (via holding the touchpad).
I've done a reset on my buds and the right one is still super quiet.
Does anyone know what the issue could be and how to fix it?