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userkSTx8wClHE
Astronaut

Re: Galaxy buds- Right earbud quiet

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I am having this same exact issue. My left bud is working completely fine, the right one you can barely hear any music coming out of it. I reset the earbuds, tried it on another device, cleaned them out throughly and still have not had any luck with the volume increasing. I also went to the touchpad and increased the volume up on the right bud only. Please help! 

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uservFSnkdp4K8
Astronaut

Re: Galaxy buds- Right earbud quiet

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I have the same problem

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userXi1KAdwdZH
Constellation

Re: Galaxy buds- Right earbud quiet

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Same problem, but I've tried changing the balance of the earbuds and it still doesn't work. The right earbud still sounds super tinny.

Model number: SM-R170

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khurshidov9699
Asteroid

Re: Galaxy buds- Right earbud quiet

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Try resetting the earbuds

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Community Manager
Community Manager

Re: Galaxy buds- Right earbud quiet

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Hello, Can everyone provide the current firmware version of their buds? 

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Mone181
Constellation

Re: Galaxy buds- Right earbud quiet

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@SamsungJustin wrote:

Hello, Can everyone provide the current firmware version of their buds? 


Hi @SamsungJustin 

I'm running on R170XXU0ASJ2. Is it a firmware issue? 

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Samsung_0hksoYb
Astronaut

Re: Galaxy buds- Right earbud quiet

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I have the same issue. The right earbud is quiet. I tried a rest. Tried adjusting equalizer and other things. The left one is loud and plays fine.

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userMi9RmSJRVB
Constellation

Re: Galaxy buds- Right earbud quiet

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Same here. Left one works fine, but right one only works if the left one is turned off. 

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Shelisa28
Astronaut

Re: Galaxy buds- Right earbud quiet

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I was having an issue with my right earbud, when I would talk on the phone people would say they hear static. As soon as I would remove the right earbud the static stopped. I couldn't hear the static on my end but everyone I talked to heard it. After an update the static sound stopped, now I can use both earbuds and not just the left one.

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user83lPcBAWjb
Astronaut

Right Galaxy Bud has lower volume than left

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Hi,

 

The volume just randomly dropped in my right ear bud. Tried reconnecting, charging for a while but nothing is working.

 

I've seen other people have this issue.

Can someone please advise me is this fixable?

 

Thanks

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