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Galaxy buds series volume is low

(Topic created: 06-28-2019 02:10 PM)
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user2C9IYRCqAq
Asteroid
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Galaxy Buds

I have galaxy buds 33AA and they were working fine till yesterday. I tried unpairing and pairing them again. Tried increasing the bud volume and it's to the max level. Increased the media volume and nothing ..found one solution online in developers option and diasbled absolute volume sync and still nothing. I don't have audio media sync in the blutooth advance setting so that's not an option. My phone is Galaxy S10+

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Galaxy Buds

@JohnnyR21 Give this link a try: https://us.community.samsung.com/t5/Galaxy-Buds/One-Galaxy-Bud-volume-super-low/m-p/1165042#M9544


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useri4AitTUlgX
Astronaut
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Galaxy Buds

I am having the same issue in the right ear bud. I have tried al troublshooting steps offered by samsung i need this fixed asap i have a trip in 2 weeks that i need my headphones working for 

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MattCeeEl
Asteroid
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Galaxy Buds

The left earbud works fine, but the right is quiet and tinny. The touchpad still works, but the volume is too quiet to hear unless its at maximum. They were fine last night, and just havent been working since I tried using them this morning. I tried fiddling with the different settings, and verified with a family member that it isnt just me imagining it.

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SamsungAdam
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Galaxy Buds

Give this link a try: http://www.samsung.com/us/support/troubleshooting/TSG01200803/


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MattCeeEl
Asteroid
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Galaxy Buds

I went through all of that with no change in the issue, any other steps?

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SamsungAdam
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Galaxy Buds

Do you have the dynamic equalizer turned on in the settings on your Galaxy wearable app?


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MattCeeEl
Asteroid
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Galaxy Buds

Yes, I noticed a change in the left earbud but nothing for the right.

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SamsungAdam
Samsung Moderator
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Galaxy Buds

Can I please have your full model number and serial number in a private message: http://bit.ly/2JH2rq2


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uservB5GRtBcAk
Constellation
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Galaxy Buds

Same here. I also thought it might be that ir was low on battery but I let them charge to 100 and still having the same issue. Can someone pls help

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userHBcyi0rfY8
Asteroid
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Galaxy Buds

I tried everything I could find on this, I even cleaned it thoroughly plenty of time and the right ear bud is still very faint. Could I please get help, I really enjoy the ear buds but it's hard to enjoy them now with thg thg e irritating in equal sound.

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