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3pcssuits
Cosmic Ray

Right earbud volume super low

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Had these shortly after launch and having problems with the right earbud being significantly lower in volume then the left ear, making music while working out with both in my ear very annoying.

1 SOLUTION

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Honored Contributor

Re: Right earbud volume super low

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If you have tried all of these steps with no success, then an exchange of the buds would be recommended. You can message us here with the full model code and serial number off of the case for more details: http://bit.ly/2igAXKH


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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463 REPLIES 463
Samsung Moderator
Samsung Moderator

Re: Right earbud volume super low

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Have you completed all of the troubleshooting here: Low or poor audio quality on your Samsung earbuds and Phone displays volume limit reached message?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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3pcssuits
Cosmic Ray

Re: Right earbud volume super low

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Nope has not solved the issue, still right ear bud is about 75% lower then the left ear bud. 

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Honored Contributor

Re: Right earbud volume super low

JUMP TO SOLUTION

If you have tried all of these steps with no success, then an exchange of the buds would be recommended. You can message us here with the full model code and serial number off of the case for more details: http://bit.ly/2igAXKH


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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userayn0CXAq6v
Constellation

Re: Right earbud volume super low

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tried what steps for goodness sakes. I cannot stand when a multibillion-dollar company creates a troubleshooting page, as a link that says jump to solution, then all of the solution says is when you tried all these steps and not list what the steps are. Now we are troubleshooting the troubleshooting. How frustrating.

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userlY85wSi6gj
Constellation

Re: Right earbud volume super low

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My Galaxy buds have the same issue. None of those steps were able to fix it. Cant believe Samsung leaves this disturbing issue since iconx 2018.

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Apehat02
Constellation

Re: Right earbud volume super low

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Same problem here. Tried all the steps. Reconnected, tried to update software, cleaned, charged... still low volume on right bud. It has come up a fee times, but goes right back down again in a fee minutes.

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user0U5Ucf96VD
Constellation

Re: Right earbud volume super low

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How can I find out if mines are in warranty they do the same thing

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userfwyWNb1tIo
Asteroid

Galaxy Buds- Right earbud Not Charging

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I recently got my galaxy buds and after the first time I connected I updated and the update froze. So I uninstalled galaxy wearable and I am unable to connect my buds. And now only the left earbud is charging. Any ideas?
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Samsung Moderator
Samsung Moderator

Re: Galaxy Buds- Right earbud Not Charging

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Have you tried resetting your galaxy buds?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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