My right galaxy bud will not work. I tried everything listed here: updated software, reset buds, turned Bluetooth off and on, etc. The touch pad on the bud works, but no sound. Brand new buds, and I am very frustrated. Please help!
Have you tried doing a hard reset on your right Bud? With both Buds in the charging case open the lid, next press down (long press) on the right Bud until the charging light inside the case starts flashing green & keep holding down until the light turns red. Once the light is blinking red close the charging case lid. Open the lid and perform the pairing process. I hope this helps!