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Original topic:

Right side lower volume

(Topic created on: 4/12/21 6:23 AM)
userNXC9Q7WIvB
Constellation
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Galaxy Buds

Hello

 

The right bud volume has become much lower the the left.    Model 1A28-  Please help-

 

John

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Thank you for reaching out. I will be happy to look into this for you. Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085 If the volume is still lower on the right side, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Thank you for reaching out. I will be happy to look into this for you. Have you tried resetting the earbuds? https://www.samsung.com/us/support/answer/ANS00078085 If the volume is still lower on the right side, service would be recommended. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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