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Samsung Galaxy Buds+ (6DEC) case is not wireless charging (consistently)

I have fairly new (2 months old) Samsung Galaxy Buds+ (6DEC) and I have never been able to get the case to wireless charge consistently.  I am using the with a Samsung wireless charger (Model: EP-P3105) that came with the headphones (Samsung bundle deal).

 

Both the charger and the case have a red light when the case is centered on the charger, but there appear to be many times the battery % as reported on my phone doesn't increase.

 

Again though, it sometimes works and sometimes doesn't (inconsistent).

 

I am using a Samsung wall adapter and have tested both wall adapter models I have (EP-TA800 and EP-TA200).  

~

EP-P3105: Wireless Charger Pad

EP-TA800: Samsung 25W USB-C Super Fast Charging Wall Charger

EP-TA200: Samsung  Fast Charge USB-C 15W Wall Charger

2 REPLIES 2
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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Buds+ (6DEC) case is not wireless charging (consistently)

Have you tried these troubleshooting steps here?

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Buds+ (6DEC) case is not wireless charging (consistently)

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