Original topic:

Samsung Galaxy buds not charging wirelessly

(Topic created: 07-29-2021 06:05 AM)
user86fLUdNzGX
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Galaxy Buds

Hello Samsung Team, 

I've been using my same Samsung Galaxy buds for nearly three years.  I only just recently considered escalating my issue, realizing it could have been widespread: the charging case for the Galaxy Buds no longer charges wirelessly whereas it used to. The wireless charging just stopped at one point. I am still able to charge via cable and both buds hold a charge. I have been using them daily for over two years.

It looks like this is a widespread issue based on the threads. Could a moderator please assist me?

I can provide the model # and serial # if requested.

Thank you,

Loga

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