Samsung buds+ left bud does not work

[userrygeGo4sZt]

Hello my Samsung left bud is not working.

For about 2-3 months now my left Galaxy ear bud+ has not been working. When I put it in the case to charge it doesn't show up as being in the case. I cannot update my working earbud because it requires both to be connected. The left cannot charge, connect, update, or even be usable. I tried reading the manual but nothing in there seems to mention this issue to help me. I don't know how to fix this without buying a new pair or sending in for repair. Does anyone else have this problem or know what to do? I'd really appreciate it. Please and thank you!!

[Mikeyr305]

Same problem here. I won't be buying anymore Samsung buds cause they don't work

[chino55]

Same here, it is frustrating

[SamsungRei · Accepted solution]

I understand how frustrating this is. When there is only one earbud connecting, it is recommended to have the Buds evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky