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Samsung buds+ left bud does not work

(Topic created: 08-30-2021 05:48 AM)
userrygeGo4sZt
Constellation
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Galaxy Buds

Hello my Samsung left bud is not working.

For about 2-3 months now my left Galaxy ear bud+ has not been working. When I put it in the case to charge it doesn't show up as being in the case. I cannot update my working earbud because it requires both to be connected. The left cannot charge, connect, update, or even be usable. I tried reading the manual but nothing in there seems to mention this issue to help me. I don't know how to fix this without buying a new pair or sending in for repair. Does anyone else have this problem or know what to do? I'd really appreciate it. Please and thank you!!

 

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SamsungRei
Samsung Moderator
Samsung Moderator
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Galaxy Buds

I understand how frustrating this is. When there is only one earbud connecting, it is recommended to have the Buds evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky 



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3 Replies
Mikeyr305
Cosmic Ray
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Galaxy Buds
Same problem here. I won't be buying anymore Samsung buds cause they don't work
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chino55
Astronaut
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Galaxy Buds
Same here, it is frustrating
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Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

I understand how frustrating this is. When there is only one earbud connecting, it is recommended to have the Buds evaluated by a certified technician. For service options, please reach out to us via one of the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513- 3. Private Message: http://bit.ly/2XERsky 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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