JUMP TO SOLUTION Solved

Original topic:

Samsung pro earbuds

(Topic created: 07-12-2021 12:09 PM)
userKz3a5515JD
Constellation
Options
Galaxy Buds
How can I fix this irritation/Itching in my ear after using the earbuds for no more than 30 minutes?

I had stopped using them because of this issue.

I had bought all sumsung earbuds and this new ones are the only ones with this issue.

Can I return them? Makes no sense to have them with this problem.

1 Solution


Accepted Solutions
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Hello there!

 

Thanks for reaching out.

 

I'm sorry to hear that you are experiencing this and I can completely understand the frustrations this may have caused you. I would like to escalate your case to our specialized team. Can you please provide the following information in a private message so I can do so? http://bit.ly/2GGYul4

 

Full Name:
Complete Physical Address (City, State, Zip Code):
Contact Phone Number:
Email Address:

 

Full Model Number:

Serial Number:

View solution in context

2 Replies
Trisha00
Astronaut
Options
Galaxy Buds
thats a ear issue has nothing to do with the earbuds
0 Likes
Reply
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Hello there!

 

Thanks for reaching out.

 

I'm sorry to hear that you are experiencing this and I can completely understand the frustrations this may have caused you. I would like to escalate your case to our specialized team. Can you please provide the following information in a private message so I can do so? http://bit.ly/2GGYul4

 

Full Name:
Complete Physical Address (City, State, Zip Code):
Contact Phone Number:
Email Address:

 

Full Model Number:

Serial Number:

View solution in context