Hey I was using my Galaxy earbuds and I could barely hear the music being played from my phone at max volume on my right bud.. The other speaker on the other earbud works just fine.. Please help
Please send us a private message with the full model, serial number of the buds along with your firmware version the buds are currently on and any ticket numbers you may have.
I have had my galaxy buds for 5 months now, and the left earbud suddenly got very quiet, to the point where I can barely hear it at max volume. I have currently tried every troubleshooting step including updating software, cleaning the earbud, connecting to a different device, and resetting the earbuds, but all to no avail.