JUMP TO SOLUTION Solved

Original topic:

Spotify pauses/disconnects on Galaxy Buds?

(Topic created: 05-28-2019 05:05 PM)
Dewracng
Cosmic Ray
Options
Galaxy Buds

Has anyone else had problems with dropped connectivity since the recent Ear buds update ?? Since I received mine initially I could listen to my music via Spotify as long as I wanted whereas now since the last update I get disconnected after 15 mins or so of listening and its driving me nuts. Hopefully the next update will correct it because they were great until this past update

4 Replies
Dewracng
Cosmic Ray
Options
Galaxy Buds

That's my question?? What's up. There was no problem with them originally but since the last update every 15 to 20 mins I must restart spotify. I'll be working out and out of the blue they just stop. I open my spotify app and it shows as playing but I have to hit pause then play to get them to work again.

0 Likes
Reply
userrKqhHRCHlf
Asteroid
Options
Galaxy Buds

No sound in my galaxy buda

0 Likes
Reply
userrKqhHRCHlf
Asteroid
Options
Galaxy Buds

No sound in the galaxy buds

0 Likes
Reply
Solution
bluefire
Comet
Options
Galaxy Buds

Do you get bluetooth disconnected?

If so, try a facyory reset on the earbuds.

Is the music just pausing?

Go to settings, device care, battery, three dots, settings, sleeping apps, select trash icon, then select Spotify. This should re.ove the phone putting Spotify to sleep mode after 15 min