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Original topic:

The case light is always on.

(Topic created: 11-21-2020 12:44 PM)
userRtbqkjbBio
Constellation
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Galaxy Buds

I don't what happned to my Buds, but it seem like the light on the outside case is always on so I can't tell when it charging or not. The light is always green and when charge it's still green. It basically doesn't change color.

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Solution
SamsungZell
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Have you already attempted to reset the buds through the wearables application?

If the symptoms persist, can you please send me a private message with the below information here at this link: http://bit.ly/2GH8URL

Model code:
Serial Number:


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