This evening I discovered that my right earphone (Samsung Galaxy Buds 3 Pro) does not connect and does not display on my phone or other device. When I insert the earphone into the case, the LED reacts. But when I try to reset. Or connect Kato in a different way, I can't do anything. I've tried to find every possible solution, but so far nothing has worked. I tried to find the nearest service center through the Samsung website (I live in the city of Thun, Switzerland), but either there really is no center nearby in Switzerland, or I am doing something wrong. The maximum I could achieve was that when I inserted the headphones into the case, the red LED started blinking.
Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html
Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
