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Astronaut

Un equal volume/no volume in right ear bud

Model number SM-R170 EP-QR170

Very faint volume in right earbud. Both fully charged, I have reset, turned off phone, connected to other device, and made sure is clean. Appears to be a lot of others with similar problem. Please advise on steps to solve issue.

 

Jacob Green

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Un equal volume/no volume in right ear bud

Thanks for reaching out, Mr. Green. A service repair is recommended. Please send a private message with the serial number of the earbuds and a copy of the receipt. http://bit.ly/2XERsky



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