Original topic:

Unable to connect to galaxy wearable

(Topic created: 05-09-2021 08:28 AM)
userHSDhgJj1l8
Constellation
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Galaxy Buds

Hello,

 

I'm having issues connecting the Galaxy buds plus to the wearables app.  

 

The buds will connect to my phone via blue tooth and I'm able to hear music.  The issue is when I open wearables and try to connect to adjust ambient sound, equalizer, etc...it will not show a connected status.  Status remains "Disconnected from earbuds".

My phone : galaxy s10+

Buds serial number : NF2N509XJ4W

Model : SM-R175

3 Replies
user197bb64yAo
Constellation
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Galaxy Buds
That exactly whats happening with me
Lover27killer
Astronaut
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Galaxy Buds
I don't know much about this phone
0 Likes
userH1Ya8zcBGL
Constellation
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Galaxy Buds
I'm having the same issue can't connect it still
0 Likes