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Samsung Moderator
Samsung Moderator

Re: How to register the Galaxy Buds?

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Galaxy buds are accessories and not a device, therefore they are unable to be registered. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userAZVZ5bHTMY
Asteroid

Cannot register Galaxy Buds included with Galaxy Fold

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The website is not accepting the S/N number associated with my Samsung Buds that were included with my Galaxy Fold. Can someone please assist?

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userAZVZ5bHTMY
Asteroid

Re: Cannot register Galaxy Buds included with Galaxy Fold

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It appears that Galaxy Buds are now considered accessories and are no longer eligible for registration. A one year warranty from the purchase date still applies.

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usercWcZSUkEUD
Constellation

Re: Cannot register Galaxy Buds included with Galaxy Fold

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Hello,

 

When you registered your Samsung Fold it is automatic that your Samsung ear buds are recognized by the system since both are bundled.  If for example you have any issues with your buds in the future you will need to provide the IMEI number of the Samsung Fold for the system yto recognize the buds that comes with the Samsung fold.  Hope this helps.

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userKu7nUlcI7c
Constellation

Trouble with Galaxy Buds

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Having issues connecting my Galaxy buds to my Samsung account. Customer Service isn't helping, they keep sending me in circles.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: Trouble with Galaxy Buds

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Are you trying to register the buds? They are considered an accessory so you just need to register your phone.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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