JUMP TO SOLUTION Solved

Original topic:

Unable to register Galaxy buds

(Topic created: 10-16-2019 04:03 PM)
39650 Views
user14sLNxXajQ
Cosmic Ray
Options
Galaxy Buds

I cant register my galaxy buds on samsung members

1 Solution


Accepted Solutions
Solution
GaryB82
Samsung Care Ambassador
Options
Galaxy Buds

@user14sLNxXajQ  On your box you have 3 serial numbers I've learned if you use the right ear buds serial number it will let you register 

 

https://www.samsung.com/us/support/register/


If you've found my post to be helpful, Please like the post.
If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.

View solution in context

58 Replies
Solution
GaryB82
Samsung Care Ambassador
Options
Galaxy Buds

@user14sLNxXajQ  On your box you have 3 serial numbers I've learned if you use the right ear buds serial number it will let you register 

 

https://www.samsung.com/us/support/register/


If you've found my post to be helpful, Please like the post.
If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.
smitht18
Astronaut
Options
Galaxy Buds

What if you no longer have your box?

Galaxian10
Asteroid
Options
Galaxy Buds

The serial numbers are also shown in the Wear app when the buds are connected.

0 Likes
Reply
Nickname12345
Astronaut
Options
Galaxy Buds

It worked but it showed the blue buds.  Mine are white.

0 Likes
Reply
Patriot1776USA
Black Hole
Options
Galaxy Buds

Does anyone know how to register the galaxy ear buds with Samsung care ?. I've tried all the ways possible, and unable to do. Or is it not able to be registered ?.

GaryB82
Samsung Care Ambassador
Options
Galaxy Buds

If you are still unable to register the Buds, you can contact the Accounts team for additional assistance. They may be reached by calling 1 855-795-0509


If you've found my post to be helpful, Please like the post.
If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.
userrm5O8HAVDN
Constellation
Options
Galaxy Buds

I just went to samsung.com and found register a product. Entered the product number and then my right earbud serial number. Done deal. Received an immediate email confirming registration.

0 Likes
Reply
usery7qJRjolFh
Constellation
Options
Galaxy Buds

How did you find the serial number?

0 Likes
Reply
GaryB82
Samsung Care Ambassador
Options
Galaxy Buds

The serial number is located on your box


If you've found my post to be helpful, Please like the post.
If my response resolved your issue, please press the Like and ✓ to Accept as Solution button.
0 Likes
Reply