Original topic:

Update earbuds now not charging issues

(Topic created: 09-17-2021 09:28 PM)
Scought
Astronaut
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Galaxy Buds
Aug 2 update ver.R175xxu0AUG2

sometimes the left won't charge, sometimes the right won't charge๐Ÿคท๐Ÿฝโ€:male_sign: contacts are free & clean. Does anyone have a good resolution for this? Frustrating to say the least. Thinking on getting a different brand. Help 
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2 Replies
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Galaxy Buds
Take the rubber pieces off and try ๐Ÿคท๐Ÿฟโ€:female_sign:
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Hi, I am sorry to hear you are having difficulties charging your Buds. If one or both of your Galaxy earbuds are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a charger that isn't approved by Samsung may cause charging malfunctions; it's also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds. try these steps: https://www.samsung.com/us/support/troubleshooting/TSG01206422/

 

Please let me know if this helps!

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