Original topic:

Veatool Earbuds are randomly connecting

(Topic created: 06-15-2022 10:49 AM)
cmbf3116
Astronaut
Options
Galaxy Buds

They actually AREN'T Galaxy earbuds. I have 2 pairs of Veatool earbuds. I've had the same issue with both pairs randomly connecting. They ARE in range, but in the case and not being used. In my car, when connected to the vehicle, it will randomly connect with the earbuds. EXTREMELY frustrating. Does anyone know how to prevent this? I do power them off after every use.

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2 Replies
User_name
Black Hole
Options
Galaxy Buds

Submit an error report after replicating the issue and get feedback
Samsung Members app > Get help > Send feedback > Error reports

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Samsung_Moderator
Community Manager
Community Manager
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Galaxy Buds

Thank you for reaching out. I can certainly understand your frustration with your Veatool earbuds randomly connecting, and would be happy to look into this further for you. What type of device are you pairing your Veatool buds with?

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