Has anyone recently purchased headphones from the Samsung store during their latest promotion? If so have you received them yet? I have four different pairs that was either purchased or came free with the current EPP deals and yet 2 weeks later not one single pair has shipped but yet two tablets on two of the orders were both received within 3 days of order.
For questions or concerns regarding your purchase from Samsung.com, you will need to speak with the E-Commerce team, as they are the only team with the necessary resources to assist you. They may be reached by calling 1-855-726-8721
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.