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4 weeks ago in
Galaxy BudsSolved! Go to Solution.
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3 weeks ago in
Galaxy BudsHello Icy9739, Thank you for being part of the Community. We understand the disappointment of not being able to charge the Buds 3 Pro wirelessly from the S24+.
Are you using a protective case on the earbuds charging cradle? If so, you would need to remove that case also.
Keep in mind, the earbuds may not charge or properly charge if the earbud tips or wingtips are not attached correctly, and they are not properly seated in the cradle.
Here are some additional steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01109653/
Are they charging properly with the wall charger?
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3 weeks ago in
Galaxy BudsHello Icy9739, Thank you for being part of the Community. We understand the disappointment of not being able to charge the Buds 3 Pro wirelessly from the S24+.
Are you using a protective case on the earbuds charging cradle? If so, you would need to remove that case also.
Keep in mind, the earbuds may not charge or properly charge if the earbud tips or wingtips are not attached correctly, and they are not properly seated in the cradle.
Here are some additional steps that may help: https://www.samsung.com/us/support/troubleshooting/TSG01109653/
Are they charging properly with the wall charger?
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2 weeks ago in
Galaxy Buds- Mark as New
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2 weeks ago in
Galaxy Buds