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Wireless powershare

Tried charging my galaxy buds plus case from my galaxy 10 plus but I get a notification that says "try again when the temperature of the device being charged returns to normal". I have never tried chatging this way and I bought them directly from Samsung about a week ago, why can that happen

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Samsung Moderator
Samsung Moderator

Re: Wireless powershare

Just to clarify, are you charging the Galaxy buds case on your device with your Galaxy buds in the case?

 

Have you tried resetting your Galaxy buds? Give this link a try: https://www.samsung.com/us/support/answer/ANS00078085/


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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