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Original topic:

buds + working fine but unable to see the case in the app

(Topic created on: 2/28/21 9:23 AM)
Ellin
Nebula
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Galaxy Buds

Everything is charged and working fine but when I open the app it's not showing the case, savvy suggestions??

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SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Thank you for reaching out. Regretfully, there is no option to view the case in the Wearbles app. The only battery indicator for the case is the LED light showing the colors red, yellow, or green.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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1 Reply
Solution
SamsungRei
Samsung Moderator
Samsung Moderator
Options
Galaxy Buds

Thank you for reaching out. Regretfully, there is no option to view the case in the Wearbles app. The only battery indicator for the case is the LED light showing the colors red, yellow, or green.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context