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Astronaut

galaxy buds + issue

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I have problems with my headphones since one of them does not work, it has a poor sound since I bought them on the Samsung official page, I would like to see how they can change them since they have a one-year guarantee I have the galaxy buds +
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Samsung Moderator
Samsung Moderator

Re: galaxy buds + issue

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I will be happy to look into this for you. Please send a private message with the model code and the serial number of the earbuds. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samsung Moderator
Samsung Moderator

Re: galaxy buds + issue

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I will be happy to look into this for you. Please send a private message with the model code and the serial number of the earbuds. http://bit.ly/2XERsky



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Astronaut

Re: Re: galaxy buds + issue

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how I can send u a private message
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Samsung Moderator
Samsung Moderator

Re: Re: galaxy buds + issue

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You can reach out to a moderator directly here at this link: http://bit.ly/2GH8URL

 

Please be sure to include the below-requested information:


Model code:
Serial Number:


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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