Hello, i got mine today and the ANC is very disappointing, i knew it would be worse than my Sony XM3 but I didn't think it would be THIS bad. The only reason I got the Buds Pro is because they're really comfortable in my ears compared to the Sony's. This is probably something we have to live with or maybe it will get better with a future update.
Having same problem. Spoke to chat rep, they're asking me to return for "repair". I'll give that a shot. Same situation, though, ANC on or off, no difference at all.