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Astronaut

galaxy buds+ wont connect with galaxy A20 phone.

So I downloaded this app, followed directions.  Not connecting.  Followed different directions that came with the buds themselves,  nope. Not working.  

 
Both phone and buds are brand new. Is there some secret to getting these to work or are they just junk?
2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: galaxy buds+ wont connect with galaxy A20 phone. wtf?

Just to clarify are you using the Galaxy wearables app?


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Astronaut

Re: galaxy buds+ wont connect with galaxy A20 phone.

The Galaxy Buds app does not work for me either, but my phone Galaxy A71 Bluetooth picked them up as a pair and I don't use the app. Turn on Bluetooth in phone settings. I have Buds in the case, the case button in center is blue, both buds are in and charging both red. Then I pull them out together and the lights start blinking and my phone Bluetooth picks both up as a pair and says 1 device connected Galaxy Buds. If 2 show up connected in the list do it again. You don't want them both connected individually and having mono in each ear. You want it as a pair. 1 device connected. They work great once I got the routine down.
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