Original topic:

just did update, now galaxy buds+ won't connect

(Topic created on: 3/5/21 1:02 PM)
kittykat917
Astronaut
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Galaxy Buds
Just did the update, restart, and still cannot connect my galaxy buds + to my phone. 
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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Galaxy Buds

Can you confirm if the update was on your phone or the Galaxy Buds+?

 

Have you tried resetting the network settings on your phone? Just a heads up, doing this will delete all previous devices that have been paired to the device. You will need to re-add them back.

 

  1. Launch the Settings app. You can either pull the app drawer and tap the icon, or swipe down from the top of the screen and tap the gear icon.
  2. Find General management and tap on it.
  3. Touch Reset.
  4. Tap Reset network settings
  5. Tap the Reset settings button.
  6. Lastly, tap the Reset button.

Then try connecting your Galaxy Buds+.

 

 

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